Spelled Different Because We Are Different

Preparation Guide

Frequently Asked Questions

Those who benefit most from Physical Therapy are individuals who are in need of restoring injured body parts, increasing flexibility, or building strength. We also help improve posture, which if left uncorrected can cause damaging musculoskeletal conditions. Additionally, we help patients who have undergone surgeries and who are in need of therapy to regain optimal physical functionality.

Please bring any records from your previous doctor, a list of your medications, allergies and a list of prior doctors. We also recommend bringing in a list of any questions or concerns you may have. Please make sure that you arrive at least 15 minutes before your scheduled appointment so that you can provide us the necessary paperwork and insurance information to put you in our system. To save time, you can also print the Intake Forms located on our forms page, and bring them completed to your appointment.

We highly recommend you bring comfortable, nonrestrictive clothing or athletic wear to our physical rehab clinic because oftentimes we will be stretching or exercising you. Your clothes should also allow us to evaluate your area of injury, so please dress accordingly. As for footwear, we suggest comfortable, closed-toe shoes, preferably sneakers. If you have any questions, please contact us prior to your first appointment.

The initial visit takes a little longer than the subsequent visits due to the paperwork that you need to fill out, in addition to the completion of the assessment process. Normally, appointments are usually between 45 and 60 minutes.

You will need to attend physical therapy sessions until you and your therapist decide that you have reached your desired level of function or that further therapy would not be beneficial. Often therapy will also be monitored by your physician.

Again that depends on the same factors associated with how long treatment will take. We make a treatment plan for you, which includes follow up and regular maintenance visits to our physical rehab clinic. If at any point you feel like you are not progressing at a satisfactory rate, we will collaborate with you and modify your treatment plan. We will always keep you informed as well about your progress.

After your initial evaluation we will send a copy of the examination to your doctor along with progress notes at regular intervals.

We will make every attempt to schedule you with the therapist you desire to see. However, there may be times when another physical therapist or physical therapist assistant will treat you to accommodate your schedule. All of our physical therapists and assistants are fully-licensed or certified and enjoy delivering high-quality care.

Generally, most insurance companies pay for physical therapy. We recommend that you call the benefit number listed on your insurance card to check on your insurance benefits before you start therapy. If you do not carry insurance, cash payment plans are available.

Most insurance companies will require that you get a physician’s referral for physical therapy, which you need to bring on your first appointment. Medicare requires the patient to be seen every 30 days by their physician to continue with therapy. 

Accepted Insurances

FYZICAL Madison, AL accepts most major insurances including but not limited to: 
Medicare, BlueCross BlueShield, Aetna, Cigna, United Health care, Align Networks, Tricare, Railroad Medicare, PHCS, IHG, IHP/HPO, Corvel, Humana PPO & Choice care, Workers compensation plans, Auto insurance, personal liability insurance and self-pay. 

Please contact your insurance company or you call our office at (256) 319-6515 to find out if we accept your insurance plan.

Our trained staff will be happy to verify your insurance benefits. We work with you to accommodate your individual needs, and we offer affordable payment options for self-pay patients.




You wish to get relief from disorders that put you in pain, make you dizzy or imbalanced and we want you to come in with or without a referral.

If you desire your insurer to cover your expenses, they will most likely want you to have a referral from your primary care or specialty physician. The reason is that we are a prescribed remedy to your specific issues as judged by your physicians. Some insurances require a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopaedic surgeon, podiatrist, chiropractor, etc.) to have your insurance pay for your physical therapy treatment.

We pride ourselves in working with your trusted physician to best assess and consider all factors going into whatever issues you may be experiencing.

Whether you pay for our services or your insurer pays for our services, know that we are like a prescription — your physician writes the prescription because he/she sees our facility as the best way to improve your outcome with your physical therapy, balance and dizziness issues. And like a prescription, some insurances may require a co-pay or fee to be charged upon the receipt of services.

Referral Document

Free Fall-Risk 

Fight The Fall with a Free Fall Risk Assessment

Ask these questions to help determine if you are at risk

  1. Have you fallen more than once in the past year?
  2. Do you feel dizzy or unsteady if you make sudden changes, such as bending down or turning quickly?
  3. Do you feel unsteady when you are walking, climbing stairs stepping up or down a curb?
  4. Do you feel unsteady walking on uneven surfaces such as grass, gravel or sand?
  5. Do you have difficulty sitting down or getting up from a seated or lying position?
  6. Have you had a stroke or other neurological problem that has affected your balance?
  7. Do you have numbness or loss of sensation in your legs and/or feet?
  8. Do you use a walker or wheel chair, or do you need assistance to get around?
  9. Are you inactive? (Do you walk or exercise less than 60-90 minutes total per week?)
  10. Do you take medication for two or more of the following: heart disease, hypertension, arthritis, anxiety or depression?

FYZICAL Madison 
8337 Highway 72W, Suite 102 
Madison, AL 35758 

Phone: (256) 319-6515